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eries
New User

USA
32 Posts
Posted - 2010/07/26 :  19:39:39  Show Profile  Send eries an AOL message  Reply with Quote
I've just created a new list that we want people to be able to subscribe to on their own. Our other lists are built internally. Everything appears to be set up to do this, but as I try to test the subscribe messages are always bounced back to sender because the address isn't yet subscribed.

What am I missing?

Thanks,
Eunice

richard
Forum Admin

5119 Posts
Posted - 2010/07/27 :  08:29:45  Show Profile  Reply with Quote
In the control/options page, do you have allow subscribe checked?
What message are you sending.
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eries
New User

USA
32 Posts
Posted - 2010/07/27 :  14:58:42  Show Profile  Send eries an AOL message  Reply with Quote
Yes, allow subscribe is checked. And the list is enabled.

I thought the message was just to send subscribe in the subject line, but maybe I've misremembered that?
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richard
Forum Admin

5119 Posts
Posted - 2010/07/27 :  15:05:49  Show Profile  Reply with Quote
I just resteted here and the system works. Can you send me some screen shots of the options you have selected to support@ftgate.com.
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